Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Using the My Oracle Support Portal (MOSC)

Issue viewing a SR

Apr 27, 2021 9:41AM in Using the My Oracle Support Portal (MOSC) 2 comments

I am having ongoing issues viewing an SR submitted by my clients. Currently SR number: 3-25122089131

and I received a notice that :

SR 3-25122089131 cannot be displayed. Possible reasons are:

The SR number does not exist (was referenced incorrectly).

You are not approved to view the SR number.

You have been directed to this SR based on an ID match.Alternatively, click here to search on this phrase.Hide

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month