Retail Point-of-Service Solutions (MOSC)

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XStore upgrade 15.0.4 doesnt recognice cashdrawer and printer.-

in Retail Point-of-Service Solutions (MOSC) 3 commentsAnswered

Hi Gurus,

We are having an issue installing an upgrade build from XStore v15.0.1 to XStore v15.0.4.

Before apply the upgrade, XStore is working fine, but after apply the upgrade build in the register XStore doesnt recognice the cashdrawer, the pos printer and the DP fingerprint.

Here is what the Xstore log shows in summary:

WARN [   ] 2021-05-03 17:28:19,678 problem opening POSPrinter.RECEIPT using key 'TPG-A776-Printer-USB':jpos error 'JPOS_E_NOSERVICE' with pos printer(TPG-A776-Printer-USB) :: dtv.hardware.HardwareMgr [pos printer-Startup]

jpos.JposException: The model layer module could not be created or attached.

at com.tpg.javapos.jpos.services.BaseService.open(BaseService.java:444) ~[TPGJavaPOS.jar:?]

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