Order and Service Management (Communications Industry) (MOSC)

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ORA-00001: unique constraint violated

Getting below error intermittently on some order during performance test. When submit same payload manually it go through.

OSM Version: 7.3.5.1.21


Failed to create and start the order due to java.lang.RuntimeException: com.mslv.oms.OMSException: An error occurred in database. Please contact your system administrator with below error. ORA-00001: unique constraint (PROD_ORDERMGMT.XPKOM_ORDER_HEADER) violated ORA-06512: at "PROD_ORDERMGMT.OM_WF_API", line 4568 ORA-06512: at "PROD_ORDERMGMT.OM_WF_API", line 4484 ORA-06512: at "PROD_ORDERMGMT.OM_HANDLER_PKG", line 1747 ORA-06512: at "PROD_ORDERMGMT.OM_HANDLER_PKG", line 1790 ORA-06512: at line 1 Nested Exception: ORA-00001: unique constraint (PROD_ORDERMGMT.XPKOM_ORDER_HEADER) violated ORA-06512: at "PROD_ORDERMGMT.OM_WF_API", line 4568 ORA-06512: at "PROD_ORDERMGMT.OM_WF_API", line 4484 ORA-06512: at "PROD_ORDERMGMT.OM_HANDLER_PKG", line 1747 ORA-06512: at "PROD_ORDERMGMT.OM_HANDLER_PKG", line 1790 ORA-06512: at line 1 caused by:ORA-00001: unique constraint (PROD_ORDERMGMT.XPKOM_ORDER_HEADER) violated ORA-06512: at "PROD_ORDERMGMT.OM_WF_API", line 4568 ORA-06512: at "PROD_ORDERMGMT.

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