PRimavera application crashes and does not open

Hello,

After logging out and rebooting P6 still crashed at login with these errors.. My P6 Professional Client is crashing and will not load. P6 crashes after login with the error “Exception in module PM.exe” I have also attached the error screen shot in word doc.

I have tried to update the user preferences

Update userdata set user_data = null where topic_name = 'pm_settings' and user_id in (select user_id from users where user_name = '<username>');

Example: Update userdata set user_data = null where topic_name = 'pm_settings' and user_id in (select user_id from users where user_name = 'admin');