Payables and Cash Management - EBS (MOSC)

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Payments -- can't populate bank account

edited May 19, 2021 8:33PM in Payables and Cash Management - EBS (MOSC) Question

I'm trying to run a payment process request in our production server for a process we have fully tested in a testing environment; but it's not behaving as it did in the test environment. The supplier banking information has been entered appropriately, but I'm unable to select the payee bank account. It was entered today, but during testing, it was immediately available without requiring an overnight process.


Does anyone know what might be the problem?

We're using R12.1.3



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