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Portal Navigation is not working with Oracle ATP

edited May 20, 2021 7:09AM in Portals (MOSC) 2 commentsAnswered ✓

Hi,


We are getting below error for portal navigation. Our webcenter portal is recently pointed to Oracle ATP shared instance. Since then we are getting below error message and content server is not starting up with same DB error message in logs.

 <Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.6.7.v20190604-418f1a1c56): org.eclipse.persistence.exceptions.DatabaseException

Internal Exception: java.sql.SQLException: ORA-12838: cannot read/modify an object after modifying it in parallel


Error Code: 12838

Call: UPDATE WC_NAVIGATION_ACTIVITY SET EXT_ATTR2 = ?, LABEL = ?, LAST_ACCESSED_TIME = ?, EXT_ATTR1 = ?, VERSION = ? WHERE ((ID = ?) AND (VERSION = ?))

       bind => [7 parameters bound]>

<May 20, 2021 5:02:01,253 PM AEST> <Warning> <oracle.webcenter.webcenterapp.internal.view.shell> <WCS-19417> <For user euser, the last accessed page couldn't be found due to Transaction "rolled back" because transaction was set to RollbackOnly.>

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