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Receivables - EBS (MOSC)

Open Invoices for an Inactive Customer Account

May 20, 2021 9:00AM in Receivables - EBS (MOSC) 2 commentsAnswered

EBS AR 12.1.3

We have a number of unpaid invoices that are a few years old and we will not get paid for them now.

The Customer Account these old invoices were entered against is now inactive. However the same customer does have another Account which is active.

Can we create a CM in the active customer account and apply to the outstanding invoices in the inactive account to write off the debt? Are there any issue with this
Is there a different recommended way to get rid of these old balances?

Thank You !

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