CRM On Demand - Administration (MOSC)

MOSC Banner

How to show the Custom field created under SRCategoryVO object when Creating or Editing SRCategories

in CRM On Demand - Administration (MOSC) Question

Hi

I am using Oracle Engagement cloud for my CX SERVICE.

I have created a custom field in the SRCategoryVO object so that we will use this field in the Service request creation based on the category selected.

We are unable to show this field to the category creator along with other standard fields.

Will you please help me in this.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center