Procurement - EBS (MOSC)

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Receipt Stuck in Returns due to P.O requires reapproval issue

Hello,


We had a receipt made on a P.O that had an outrageously incorrect number of shipments that somehow bypassed the validation between line quantity and shipment quantity.


when we made the return it turns out that the buyer already opened the P.O to fix the shipment line.


Now the receipt is stuck in the Return and gives error status whenever we run the "Receiving transaction processor" with the GROUP_ID

Error: The current state of the Purchase Order ********* does not allow this receipt to be further processed. Shipment might not be in Approved status or it might be Cancelled/Finally Closed. Please try processing your receipt again after the shipment becomes Approved.

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