Human Capital Management - EBS (MOSC)

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Is it possible to auto-assign a service request to specific employee

in Human Capital Management - EBS (MOSC) 1 commentAnswered

Hi Admin,

Is it possible to auto-assign a service request based on the category of a service request? I would like to assign a specific group of employees or employees based on the selection of a category of service requests. Currently our Help Desk module was built on the Oracle HCM - Cloud.

Thanks all of you.


Regards,

Kevin

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