iExpense is not working on Apple iPhone device
We have EBS 12.2.9 upgrade done on Sun Solaris. We have 1 internal server and 1 external server ,configured under Load Balancer.
Oracle iExpense Fusion Mobile Application is used to for expenses on Android and iOS both. On Android phone, application is working fine. However while connecting from iOS it's giving Login server failed error.
In iOS diagnostic ,we are getting below error :
"code": "401",
"description": "FND_ERR_DOLOGIN"
We tried to connect https://<>:<port>/OA_HTML/RF.jsp?function_id=OIE_MOBILE_EXPENSES from Postman as well as it's giving same error.
Have any idea why that errors would be coming?