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I create Technical SR but why don't have any technician support me in every case

edited Jul 9, 2021 8:06PM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

I create Technical SR but why don't have any technician support me in every case

every case Status "New" and don't have any respond

older my case 2 year+ ago , but status is New and don't have respond from technician don't support me



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