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Using the My Oracle Support Portal (MOSC)

approved user cannot create SR

Jul 13, 2021 7:47PM edited Jul 13, 2021 8:09PM in Using the My Oracle Support Portal (MOSC) 6 commentsAnswered

Hello,

I have approved a request to join MOS and the user cannot create SRs:

"You are no longer approved to create this type of SR"

Is there any additional step to fix the user's configuration?

Your feedback or assistance is very much appreciated!

Dan S

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