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txkOnPremPrePDBCreationTasks.pl fails during EBS Db 19c upgradtion

We are upgrading the db with doc-(Doc ID 2530680.1).In This document we are getting issue during-"7.1 Create a Non-CDB Descriptor File and Check Compatibility"-

We are getting below error during "txkOnPremPrePDBCreationTasks.pl"-

ERRORMSG: Could not fetch DB_NAME.

Also when we set the ". ./txkSetCfgCDB.env dboraclehome" not able to connect the non-cdb database--

sqlplus '/as sysdba'--

ERROR:

ORA-12547: TNS:lost contact

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