Lessons Learned Debugging SBL-DAT-00472: Generic SSA NOTOK error message

Just spent the last several days debugging a SBL-DAT-00472: Generic SSA NOTOK error message error when coping a group policy segment rate that had a contact associated with it. Some of this is already published but some of it is not.

First this error means there is something wrong with your configuration. Since you don't get any other error message fixing this issue can be difficult

If you look in your log file and find the SQL right before the error and that BC is the BC with the config issue. In my case it was the contact BC.

I first started by inactivating all scripting on the Contact BC but that did not work. A colleague suggested it had to therefore be something with the BC user properties and that was correct. When I inactivated all the BC user properties the error when away but there were 189 of these and I had to narrow it down.