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can not able to send the mail to the resource team of service request from workflows

in CRM On Demand - Administration (MOSC) Question

Hi Amigos

I am executing a workflow in Fusion cloud to send mail to the Resource Team of a service request when the Service Request get updated. Included the "Resource Group: Service Request Resource" in the TO Address of email configuration. But the email is not sending to the team. How can I do this?



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