Showing changes that have been escalated to users on a personal dashboard
Agile 9.3.6.17
Hi,
We have set up a user dashboard that displays user specific activity in Agile.
It has boxes like 'My Open Changes', 'Changes Requiring my Attention' etc...
We would like to set-up box that displays Changes that require their attention, that have been transfered via a TOA, or Escalation.
We have done this, however once in the box, the change does not then leave until it completely closed down.
The search criteria we are using is;
Changes
Object Search
[Workflow.Notify Users Contains $USER And
Workflow.Workflow Status Equal To $CURRENTSTATUS]
Any pointers would be much appreciated.
Regards,
Alan