Preventing customer statements when no activity but balance due
Hello,
I was looking at this note on MOS: How To Not Create Customers Statements With Zero Amount? (Doc ID 2778933.1)
I am not 100% sure if this works or not, but does setting Min Statement Amount refer to the activity or the balance?
For example: We don't want to send a statement to a customer who has a balance but zero activity. meaning: We already sent the activity to the customer in a previous statement, and although they have not paid their balance down to zero, we still don't want to keep sending them a relatively blank statement that just keeps repeating the balance due.