Advanced Benefits - PSFT (MOSC)

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Regarding Bug 11649884 - False EOI Message

edited Mar 30, 2022 1:42PM in Advanced Benefits - PSFT (MOSC) 4 commentsAnswered

We are testing Open Enrollment 2022 and are seeing the issue mentioned in Document 2115085.1

https://support.oracle.com/epmos/faces/SearchDocDisplay?_adf.ctrl-state=blu755bfp_4&_afrLoop=140591015480491#SYMPTOM

This is not scheduled to be fixed until a future PUM. Not only will employees be confused, but BenAdmin is writing a new enrollment row to Base Benefits, which will be sent to the carrier and look like new coverage.

Does anyone have an idea for a workaround for this situation?

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