Acme Packet (MOSC)

MOSC Banner

Outbound calls from Teams drop after 20 minutes

in Acme Packet (MOSC) 1 commentAnswered ✓

Hi all,

I am having a problem where outbound calls from Teams drop after 20 minutes with the below errors seen on the trace for the call.

Details for MEDIA FLOW TIMER EXPIRY, ID=81987, DIRECTION=CALLING

mbcdEvent=MEDIA FLOW TIMER EXPIRY 

FlowCollapsed=disabled 

FlowDirection=CALLING 

MediaFormat=8 

MediaReleased=disabled 

I wonder if anyone has seen something similar on outbound calls from Teams? I do have other Teams direct routing configurations that work just fine on other SBC's but this is a new installation with a new SIP trunk provider so something appears to be different in this instance. No SIP signalling is seen immediately proceeding the error. The previous SIP signalling was an ACK from the provider which gets passed to Teams but the call drop does not occur until another 5 minutes after that message.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center