Sales, Marketing, and Territories Apps - EBS (MOSC)

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Unable to generate territories using a custom attribute

in Sales, Marketing, and Territories Apps - EBS (MOSC) Question

Hello:

We are on release 12.1.3 and created a custom attribute to base our Collections Territories to assign collectors to customers. The IEX: Territory Assignment program does not spawn the IEX: Generate Access Records request. The territory gets created but we are not able to assign collectors to the territories. Everything works when we use the seeded attributes but not our custom attribute.

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