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SSP Average Earnings for new starters if pay is less than 8 weeks
Hi,
We've been asked by the payroll team why employee average pay is dividing by 8 weeks all of the time even if the person's employment is 6 weeks for example, or less (start date to cut-off date of last payroll run). Does anyone else experience this? I had thought it would do it over the reduced weeks where needed but it appears not. Is there a setting somewhere for this? Results in SSP not being paid.
(Version 12.2, UK Payroll)
Thanks.
We've been asked by the payroll team why employee average pay is dividing by 8 weeks all of the time even if the person's employment is 6 weeks for example, or less (start date to cut-off date of last payroll run). Does anyone else experience this? I had thought it would do it over the reduced weeks where needed but it appears not. Is there a setting somewhere for this? Results in SSP not being paid.
(Version 12.2, UK Payroll)
Thanks.
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