Compensation and Benefits - EBS (MOSC)

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Adding Dependent via BSS Gives Warning: Your changes have been saved however there are further...

Good Morning! 

When adding employees add a dependent via BSS they are given the following warning:

Your changes have been saved HOWEVER further actions are required.  This is for the Long Term Disability plan that is 100% employer paid. No different than the EAP which works fine.  I feel like there is some setup missing in our plan but no idea what it may be as this works great any other time.  Only an issue when adding a dependent during Open Enrollment via BSS.

Any suggestion is appreciated.
Gwen




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