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SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api

Oracle 19.3 Enterprise. WebSphere middle tier. Oracle Linux 7.9

Hello
I'm not having much progress finding a resolution path. Any experience, insight and advice is greatly appreciated.
Here's the error message user got when attempting to connect to Siebel.

2021 2021-09-07 15:23:44 0000-00-00 00:00:00 -0400 00000000 001 003f 0001 09 SRBroker 4194307 13044 11612 L:\Local\Code\SBA81\SES\siebsrvr\log\SRBroker_0004_4194307.log 8.1.1.8 SIA [23012] ENU
ServerLog LstnObjInherit 3 0000551361373210:0 2021-09-07 15:23:44 Inherited listening object for port 49169
ServerLog LstnObjPrivCreate 3 0000551461373210:0 2021-09-07 15:23:44 Created port 49177 for Server Request Broker
GenericLog GenericError 1 0000551461373210:0 2021-09-07 15:23:48 Unable to start SSA ID api.
GenericLog GenericError 1 0000551461373210:0 2021-09-07 15:23:48 (srbthrd.cpp (4053) err=2097168 sys=0) SBL-SRM-00016: Unable to initialize the Database environment -- Unable to start common api

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