Advanced Pricing for Credit Order Restocking Fee
Hello Dst. Community,
Has anyone utilized advanced pricing to apply restocking fees to credit orders that have been generated in the RMA process?
Scenario:
Customer Order 100 Widgets at $1.00 Ea = $100 Total
The customer requests to return the 100 widgets and accept a 25% restocking fee.
RMA (R8) is entered from history creating CO (Credit to Customer) and OM (Purchased Order to receive in 100 widgets)
Is it possible to have the CO go through Advanced pricing and calculate a fee to go against the Original Extended amount? Ex.) Customer Originally Paid $100 less 25% = $75 dollar credit.
Thanks in advance for any help.
Has anyone utilized advanced pricing to apply restocking fees to credit orders that have been generated in the RMA process?
Scenario:
Customer Order 100 Widgets at $1.00 Ea = $100 Total
The customer requests to return the 100 widgets and accept a 25% restocking fee.
RMA (R8) is entered from history creating CO (Credit to Customer) and OM (Purchased Order to receive in 100 widgets)
Is it possible to have the CO go through Advanced pricing and calculate a fee to go against the Original Extended amount? Ex.) Customer Originally Paid $100 less 25% = $75 dollar credit.
Thanks in advance for any help.
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