Hyperion Financial Management (HFM) (MOSC)

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Strange HFM event "Failed Logon"

Helo!

Does anybody faced the following strange issue?

HFM 11.1.2.4.
Rare but with some regularity we receive some alert "Failed logon". 
HFM log file contains approx. the following information:

"userId: <anonymous>... APP: WORKSPACE#11.1.2.0... SRC_CLASS: com.hyperion.bpm.logon.LogonServlet... [SRC_METHOD: writeLogonCssException:198] message_short=Failed to logon to the system due to something unexpected.... gl2_remote_ip=xxx.yy.z.ww... ".

When we investigate these events, there is nothing in Log/Trace files:
  • No additional information in other HFM Log files;
  • Our Active Directory server shows no authentication event at that time (HFM uses AD for user authentication);
  • Monitoring of the HFM Web server with
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