Retail Point-of-Service Solutions (MOSC)

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Xstore - not waiting for the closure of cash drawer

Hello All,

We are on Xstore 18.0.3, we configured cash drawer through Epson printer (Model TM-m30).
We installed Epson drivers on the system.
We are successful to open the cash drawer with a sale after selecting to print receipt, but we are not getting a notification screen to close the cash drawer and Xstore is redirected back to sell item screen where user is able to scan another item and proceed with the sale.

Any help to solve this issue is appreciated.

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