Payables and Cash Management - EBS (MOSC)

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I have a question concerning customer refunds from C2M

in Payables and Cash Management - EBS (MOSC) Question
Our Cust Serv Dept is implementing C2M. We will be processing our customer refunds through Oracle Payables. We will use the Open Interface process to create the invoices. My question is: will we be generating journal entries as we process the invoice in Oracle Payables.  The implementation team is telling me the journals will be sent directly to Oracle GL and that payables will not create an additional entry.

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