Receivables - EBS (MOSC)

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Direct Debit Receipt Fails approval with "Authorization of credit card transaction failed"

We are implementing Direct Debit funds capture process and are having an issue when approving a direct debit receipt batch.

We have done following:

  • created a DD Receipt Method
  • created couple of invoices with DD receipt method
  • created the receipt batch for the invoices
  • created the remittance batch for the receipts
  • submitted approval for the receipt batch

The "Automatic Remittances Creation Program" completes normal but the "Automatic Receipts/Remittances Execution Report" shows following exception for all receipts:

"Authorization of credit card transaction failed."

The receipts remain in CONFIRMED status instead of being REMITTED.

N.B. we did perform minimal setup as per

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