Sales Cloud - Lead Rules - Proper formatting of Contains
Hello,
Within Sales Leads resource routing rules, or any rules for that matter, what is the proper format for contains logical expressions within Oracle.
Example: Company Name, CONTAINS, amazon, walgreens, etc.... Should I put quotes, like "Walgreens, amazon"? Or should it be Amazon | Walgreens? Or what would the proper format for a text field where I want to say Company (or any other text field) is X OR Y OR Z?
Thanks for any advice.