Price modified in sales order after invoicing
Hi All,
In JDE 9.1 , there is a scenario reported by business that in a sales order , a user modified the price after it was invoiced and before sales update.
Order was invoiced , RI was generated and sent to customer.
And then , sales update happened with modified price and this new price posted to A/R and G/L.
Customer has made a payment on the basis of the original amount printed on invoice.
Please suggest on how to fix this situation.
Much appreciated