Hours rejected by Payroll (PS 9.2)
Hi, we have been experiencing increasing issues with hours from the delivered timesheet are rejected by Payroll which prevent them from being Loaded to Time and Labor.
Also, the rejected hours have caused an array size error to show up on the Payroll Error Message Report (PAY011), which prevent us from confirming Payroll until the error is cleared.
We have a work-around in place but I would like a better understanding of how to prevent rejected hours (RP) status. What resources are available to increase my understanding of this topic.
Regards,
Anita