Human Resources and ELM - PSFT (MOSC)

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Class roster is slow to load when there are a lot of learners enrolled

edited Mar 31, 2022 1:28PM in Human Resources and ELM - PSFT (MOSC) 2 commentsAnswered

We have a few online classes that have upwards of 10000 learners enrolled in them. This is due to the class being mandatory for all University staff.

When the administrator tries to load the roster for this class (and others that have more than a few hundred learners) it can take up to 5 minutes for the roster to load. And sometimes it times out all together.

Has anyone else else experienced this issue? If so, do you have any tips on how you've dealt with the performance?

We're on PT 8.58 and ELM 9.2.21

Thanks

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