Customer Relationship Management - PSFT (MOSC)

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Customer Hierarchy in PeopleSoft

Is there a way to establish the customer hierarchy relation in PeopleSoft v9.2? Can someone please provide the steps to do so? I tried to follow peoplebooks and having some trouble finding the exact step to establish the hierarchy relationship.

Also, can anyone provide information about Vendor and customer relation and the functionality if any other than reporting benefits if the Vendor field is populated in customer record.

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