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P6 EPPM Install Fail due to JDK Home Specification - Have followed all Oracle support docs

edited Jan 5, 2022 9:46PM in Primavera (MOSC) 3 commentsAnswered

I've been tasked with installing P6 EPPM 21.12.0.0.0 and am unable to progress past the "Specify JDK Home" part of the install. I have followed the install guide for this process. I have checked the support documentation, and the community forums for assistance. I have followed the proscribed solutions there and still cannot install. Please see the attached screenshot showing the JDK install path, and the System Environment modification for the same.

I have tried setting System Environment to look at the JRE install folder (as indicated in Doc ID 914360.1) instead of the JDK and get the same error. I then tried setting both paths to the JRE folder and that doesn't work either.

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