Transaction number is being duplicated for an older business date
Dear All,
We have faced an in Xstore Mobile Device(iPads), where a particular transaction number is being duplicated across 2 different business dates. After initial analysis we assume that this issue is caused when 2 different mobile devices are closed exactly at the same time. When this happens the registers which is closed first ahead by 1-2 seconds will duplicate the transaction number with yesterday’s Business date.
Example : Transaction 805 was created on 21-Dec-2021 from register 11, but the same transaction number is also showing with business date 20-Dec-2021. And the status of these transactions are also bit strange, the one with wrong business date is COMPLETE but the one with correct business date is CANCEL_ORPHANED.