Retail Point-of-Service Solutions (MOSC)

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Tasks 'DISABLED' in xenvironment

in Retail Point-of-Service Solutions (MOSC) 4 commentsAnswered ✓

Hi,

Issue:

We had faced an issue where pospoll wasn't getting generated during Store Close. We tried to open the Store again and close it (twice) but still the pospoll didn't generate. Finally when we again opened the Store and closed it (third time close) then the pospoll was generated.

Observation:

During the first two failed attempts we could see all the Xenvironment tasks greyed out and status as DISABLED in Xenvironment UI. During the third/successful attempt we can see all the tasks as normal and status as NEW/SUCCESS.

Analysis:

In the Xenvironment logs also we can see all the tasks showing status as DISABLED. I've attached the Xstore and Xenvironment logs here. In the attached Xenvironment logs we can see the following:

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