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oracle irecruitment email notification not sending documents in email attachment

Dear Community,

We seek a solution for the below query:

Once an Irecruitment Offer is submitted for approval, an email notification is also sent to the approver but this email notification does not contain the attachment (attachment in email) , like other Self Service Notification.

We also have checked the notification email style which is set as HTML mail with attachments.

The document was attached as External, however while in Email Notification it just shows the VIEW DOCUMENT link, opening which diverts us to login page.

We are using Oracle Applications : 12.2.9

Please advise

Regards

Asad

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