Siebel Open UI, Tools, Scripting and EAI (MOSC)

MOSC Banner

Launch Task from script without context

Hello,

Firstly, a brief introduction to the problem:

When a CTI interaction (phone call or chat) ends, I am to invoke a task that forces the user to edit and close a case that is created automatically for that particular interaction. The problem is that at the time of this event, the user can be anywhere in the application - also on an applet without context. Any attempt to launch a task from script in that case, as is well known, produces an error.

I would therefore like to discuss the possibilities of a general solution of simulating context when launching a task from script, which resides particulary in a Business Service. I can sum up the things I already have tried, but failed:

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center