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Batch Upload successful but Journal entries not showing in GL

in General Ledger - EBS (MOSC) 1 commentAnswered

I have a user who is getting a successful message when uploading journal entries using the batch spreadsheet only to go into Oracle GL and the journal entries are no where to be found. This appears to be isolated to one user. I am speculating that it's an issue with the excel add in and had the user redownload. Still no success. Has anyone run into this before? How did you isolate the issue and find a resolution?

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