G-Invoicing for Servicing Agencies - EBS (MOSC)

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Refund flow for Servicing agency

in G-Invoicing for Servicing Agencies - EBS (MOSC) Question

Hi,

The Oracle agency checklist has a question regarding configuration for refunds - Have you configured Customer and Vendor to the same Party to address the Refund Flow?

Does anyone here know how this configuration is to be done? We have several thousand existing customer accounts for whom refunds/credits are processed regularly in IPAC. How do we configure these customer party sites to be vendor party sites as well?

Any help and suggestions are appreciated.

Thanks,

Sonik

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