Global Payroll and Absence Management - PSFT (MOSC)

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AWE Error: Not enough approvers: step number 1, path 1 stage 1

edited Mar 31, 2022 9:36AM in Global Payroll and Absence Management - PSFT (MOSC) 18 commentsAnswered

We upgraded from PUM38 to PUM40 & are now experiencing the following AWE error:

Not enough approvers were found at: step number 1, path 1 stage 1. Routing to Next Step

Analysis reveals that in most cases, the approver has an inactive ER ... this issue I believe was resolved in PUM32 but seems to be an issue again. I have reviewed doc ids 2518816.1, 2574686.12147343.1 In one of the solutions, it refers to the Country Take Admin Rules tab but I don't see that tab. I did however find step, path and stage in the Approval Process Setup page (Enterprise Components > Approvals > Approvals > Approval Process Setup) but I don't see anything that identifies an error in step 1's criteria or approval definition (screenshots attached)

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