Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expense Approvals - HR Supervisor Approval for locked out employees

in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered ✓

Hi Team,

We are currently in 8.58.17 with Image 40 - After our upgrade, we started to see ER approvals are getting routed to Approver Id's even when it is locked out.

EEX 9.2: Workflow Routes Expense Report to Approval System Administrator if HR Supervisor Employee ID Is Not Linked to PeopleTools User ID, Even if Refinement Template Is To Skip the Step (Doc ID 2832200.1)

I saw the above service request content and see when employee profile is locked out, it should not be routing it to the approval rather it will skips it.

I submitted an Expense Report as EXA1 and it routed to EXS1 (even though EXS1 is locked out). Kindly let me know if this is a bug ? or do you have any workaround ?

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