Billing and Revenue Management (MOSC)

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AR Credit Memo Approval Workflow

in Billing and Revenue Management (MOSC) 2 commentsAnswered

Hi, Oracle Community.

We have configured the following workflows to implement the company's requirement for AR Credit Memo approval:

  1. FinArTrxnsCreditMemos AutomaticManual
  2. FinArTrxnsCredit MemosCreationPostProcessing
  3. FinArTrxnxCreditMemosManualEntryRequestForAction

However,there is no notification triggered of pending approval after creating a credit memo.The company does not use dispute in Oracle and system is in version 21D (11.13.21.10.0)

Can anyone please share guidelines on setting up AR credit memo worklow?

Thank you and best regards.

Ruth

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