Receivables - EBS (MOSC)

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How to record customer deduction in Oracle AR, besides Chargeback Process in AR

in Receivables - EBS (MOSC) 1 commentAnswered

Hi,

Currently, whenever a customer takes a deduction on a receipt, in order to record that deduction, we have to short pay invoices(Applied to tat receipt equivalent to that $ value and create a chargeback. However, this is causing discrepancy between our AR and customer's AP records. Is there any other way to record customer deductions?


Thanks and Regards,

Krishna.

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