Siebel Open UI, Tools, Scripting and EAI (MOSC)

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HTTP Request to Javacontainer timed out.(SBL-EAI-05000)

in Siebel Open UI, Tools, Scripting and EAI (MOSC) 4 commentsAnswered

Hi Team,

Post upgrade from Siebel IP15 to IP21.9, we are seeing RCR erroring out after 10 mins (600 sec).

Log shows below error:

EAITransport EAITransportDebug 4 00001f8d623e0ef7:0 2022-03-29 14:21:17 CSSJavaBusinessService::MakeHTTPCall: EAI HTTP Transport::SendReceive,  HTTPRequestURLTemplate="http://localhost:9022/siebel/jbs/com.jci.JCIJDBC1/ExecuteSQL",StatusCode=""

ObjMgrBusServiceLog Error 1 00001f8d623e0ef7:0 2022-03-29 14:21:17 (javabsvc.cpp (535)) SBL-EAI-05000: Business Service call returned error code HTTP_CONTAINERURL_TIMEOUT and message: HTTP Request to Javacontainer timed out.

ObjMgrBusServiceLog InvokeMethod 4 00001f8d623e0ef7:0 2022-03-29 14:21:17 Business Service 'JCI JDBC1 BS' invoke method 'ExecuteSQL' Execute Time: 600.109 seconds.

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This issue is happening only in Prod and in non-prod env.

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