Why does the RMA program only create one credit line?
When creating an RMA from Sales History, we only get 1 credit line on the RMA. I have setup a blank B/P record in the RMA Defaults for the R8. I perform the following steps and only the last detail line is credited.
Click ADD> FORM>choose Sales Order History
Enter the desired Sales Order and choose all detail lines, or specific detail lines
ROW >Credit Memo> Select line or order> CLOSE
Only the last detail line of the order is a credit. All other detail lines are positive quantities.