Enterprise Service Automation (ESA) - PSFT (MOSC)

MOSC Banner

PeopleSoft Financials/SCM credit card transactions disconnected from expense sheet

edited Apr 19, 2022 7:22PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 7 commentsAnswered ✓

We are on Image 38, PeopleTools 8.58.10 of PeopleSoft Financials/SCM.

We are having an issue where a credit card transaction sometimes becomes "disconnected" from an expense sheet that is Paid. The transaction appears in the employee's Wallet again, so they resubmit it - or hopefully ask an Admin what is going on first.

We have it set up so that the only way these expenditure methods can be added to an expense sheet is by an employee pulling it in from the Wallet. We have discovered that, at times, a credit card transaction that was added to an expense sheet will become Unassigned again and all the expense sheet information on PS_EX_TRANS is blanked out - thus making it available again in the Wallet. We have tried to figure out what these users could be doing differently that is causing this issue, but we cannot replicate the issue. Since we

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT ESA Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center