RE-Generate Outbound 855 and 865

Good morning,

We have a situation where a customer wants us to send them an additional 855 or 865 72 hours before we ship the product to them. As far as I know, ECE doesn't allow this, but perhaps if we updated the oe_header_acks and oe_line_acks tables this can be accomplished.

I've looked at the data in these tables and I've come to these conclusions:After the 855 is run for the first time, the ACKNOWLEDGMENT_FLAG is set to Y, and FIRST_ACK_DATE is set to sysdate in both the tables. To reset this so the 855 can be reprocessed, I would need to set acknowledgement_flag and last_ack_date to NULL. The complexity would be when there is a change. In that case, I would only set these 2 flags to be null where last_ack_code is not null.