Expense Approvals for The Big Boss!

Hi,

I am supporting a customer using 12.2.10 who is on Payables Patchset Level R12.AP.C.11.

Their most senior manager sometimes needs to raise Expense Claims in Payables, or, his PA raises them on his behalf.

However, the manager does not normally have a manager defined on their HR record, which means that the expense approval would fail with something like this response:

There is no supervisor defined for Boss, Mr. Big.

Therefore, to work around this, the customer has to follow this workaround:

1. Someone in HR assigns temporary approver to Big Boss's HR record (Board of Directors)
2. Big Boss's PA raises claim on behalf of Big Boss